Withdrawal
1. Customers have a 14 days right for withdrawal.
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Withdrawal Instruction
Conditions for Withdrawal
You have the right to cancel the contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, have taken physical possession of the goods.
In order to exercise your right of cancellation, you have to contact us (Positive Vibrations - Didgeridoo and More, Bernhard Pfeil, Rablstr. 37, 81669 Muenchen, Germany. E-mail webmaster@didgeridoo-onlineshop.de, +49-162-9250493) by means of a written statement (e.g., sent by mail or email) or by phone (requires written confirmation from our side by E-mail)and inform us about your decision to withdraw from the contract. You may use the attached withdrawal form, which is not mandatory, however.
In order to observe the withdrawal period it is sufficient for you to send the withdrawal notification within the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we return all received payments covered by this contract with respect to those goods you want to return. This includes delivery costs (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than the least expensive standard delivery offered by us for this type of product or the assembly of products as listed in the contract). For repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will not be charged any repayment fees. Repayment will be within 14 days after reception of the withdrawal notification. We may withhold the repayment until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any case not later than fourteen days counted from the date of your notification of the cancellation of this contract to us. The deadline is met if you send back the goods before the period of fourteen days ends.
You have to bear the direct costs of returning the goods.
You only need to pay for any diminished value of the goods when such loss in value is due to any improper handling not necessary to ascertain the nature, characteristics and functioning of the goods.
End of Withdrawal Instructions
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2. The Right of Withdrawal does not apply
- to goods that are not prefabricated and were produced in accordance an individual choice or decision by the customer or which are clearly tailored to the personal needs of the customer
- sealed goods which are not qualified for return due to health regulations and/or hygiene considerations, when the sealing has been removed
- books, sound or video takes, computer software in seald packaging when the sealing has been removed