Terms and Conditions

Terms and Conditions

 
I (with the legal information) Customer Information
 
Content:
Terms and Conditions:
1 Scope
2 contractors
3 Offer and Conclusion
4 Withdrawal
5 Prices and shipping costs
6 Payment
7 delivery
8 Retention of title
9 Alternative Dispute Resolution
 
For more information:
Ordering
Treaty text
 
Terms and Conditions
(The following terms also include information about your legal rights under the provisions About distance contracts and e-commerce.)
 
1 Scope
 
For all deliveries of Positive Vibrations - Didgeridoo and More, Bernhard Pfeil, Rablstr. 37, 81669 Muenchen, Germany these Terms and Conditions (GTC).
 
2 Contractors
 
The the purchase concludes with Positive Vibrations - Didgeridoo and More, Bernhard Pfeil, Rablstr. 37, 81669 Muenchen, Germany. Contact us for questions and complaints by phone +49-162-9250493 / +49-89-48997678 or by e-mail at webmaster@didgeridoo-onlineshop.de.
 
3 Offer and Conclusion
 
The presentation of products in our online shop is not a legally binding offer,
but an invitation to order and may be subject to errors.
 
By clicking the button [Buy], you are giving a binding order for the products listed on the order page.
The purchase contract 
concluds when we accept your order an order confirmation by e-mail.
 
4 Withdrawal
 
4.1 Consumers have a fourteen day return policy.
 
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Conditions for Withdrawal 
 
You have the right to cancel the contract within fourteen days without giving any reason.
 
The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, have taken physical possession of the goods.
 
To exercise your right of cancellation, you must contact us (Positive Vibrations - Didgeridoo and More, Bernhard Pfeil, Rablstr. 37, 81669 Muenchen, Germany. E-mail webmaster@didgeridoo-onlineshop.de) by means of a clear statement (e.g., sent by post mail, fax or email) and inform us about your decision to withdraw from the contract. You may use the attached exemplar withdrawal form, which is not mandatory, however.
 
In order to observe the withdrawal period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
 
Effects of withdrawal
 
If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the least expensive standard delivery offred by us for this type of product or the assembly of products as listed in the contract), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will not be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
 
You have to return the goods promptly and in any case not later than fourteen days counted from the date of your notification of the cancellation of this contract to us. The deadline is met if you send back the goods before the period of fourteen days ends.
 
You have to bear the direct costs of returning the goods.
 
You only need to pay for an en any diminished value of the goods when such loss in value is due to any handlingnot necessary to ascertain the nature, characteristics and functioning of the goods handling them
 
 
End of withdrawal conditions
 
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4.2 The right of withdrawal does not apply to the supply of goods that are not prefabricated and were produced in accordance an individual choice or decision by the customer or which are clearly tailored to the personal needs of the customer.
 
 
5 Shipping costs
 
5.1 The prices stated on the product pages include a 19% VAT and possible other price components.
 
5.2 In addition to the prices of our goods, we calculate the size of the merchandise and shipping dependent on shipping. The shipping fees will be available on our website at the link on shipping. The shipping costs will be communicated clearly as well in the shopping cart system.
 
Other taxes or costs do not occur from our side. Nevertheless for goods shipped abroad special custom fees may apply and are to be paid by the customer.
 
6 Payment
 
6.1 The supported payment methods are prepayment or payment via by PayPal.
6.2 For prepayment, we will provide our bank details in the order confirmation and deliver the goods after reception of the payment.
 
7 Delivery
 
7.1 Worldwide delivery is possible. For countries not explicitly listed under Shipping Costs and individual agreement with us about delivery costs and shipping details has to be achieved.
7.2 The usual delivery time is 3-5 working days. Any known circumstances leading to longer delivery times are stated on the corresponding product pages.
 
8 Retention of title
 
Until full payment the goods remain our property.
 
9 Alternative Dispute Resolution
 
The European Commission offers a platform for extrajudicial online dispute resolution (ODR) that can be accessed via http://ec.europa.eu/odr. 
 
 
Additional information
 
Ordering
 
If you have chosen the product you want, you can add this selection without obligation by Clicking the button [Add to cart] to the shopping cart. The contents of the shopping cart can be viewed any time by clicking the button [Shopping Cart]. The products can be removed from the shopping cart any time by clicking the button with the trash icon. If you want to buy the products in your cart, click the button [Check]. You may then select whether to register and order as a registered customer or whether to order without registering Order. Please enter then enter your data. The mandatory fields are marked with *. A registration is not a prerequisite for an order. Your data is encrypted. After entering your data, you can select the shipping method and payment method from a list. Click on the button [Next] to the order page where you can check your entries again. By clicking the button [Buy] you complete the ordering process in a commercially binding way. The process can be interrupted at any time by closing the browser window.
 
Text of the contract
 
The text of the contract is stored on our internal systems. At any time you can see the terms and conditions on our homepage http://www.didgeridoo-onlineshop.de. The order information and the terms and conditions will be sent by e-mail.
 
If you have decided to register (i.e., create an account) you can view your past orders in our customer login area.
Otherwise your order data cannot be accessed after completing the purchase via the Internet.